Items can be returned for store credit for any reason
within 7 days of delivery date.
Exchanges and refunds are only offered for defective products.
If you wish to return something,
please email us at SHOP@BUYTHBEAD.COM
with the following information:
Invoice Number
Item(s) and Quantity you wish to return
Reason for return
Please wait for us to respond to your email. Returns received without contacting us first will not be processed.
We ask for the merchandise to be shipped in its original form
(unbroken strands) in appropriate packaging.