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Returns/Refund FAQ

Our Return Policy

Items can be returned for store credit for any reason
within 7 days of delivery date. 
Exchanges and refunds are only offered for defective products. 
If you wish to return something,
please email us at 
SHOP@BUYTHBEAD.COM  
with the following information:

      Invoice Number
      Item(s) and Quantity you wish to return
      Reason for return

Please wait for us to respond to your email.   
Returns received without contacting us first will not be processed.

We ask for the merchandise to be shipped in its original form
(unbroken strands) in appropriate packaging.

 

 

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